About These Terms

By accessing this website or placing an order with CosmoLight, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use the website or purchase products through our store.

Orders

When you place an order, you are responsible for ensuring that the information provided during checkout is complete and accurate.

After placing an order, you may receive an order confirmation email. This confirmation does not necessarily mean that your order has been accepted for fulfilment.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, unavailable products or incorrect order information.

Prices & Payment

Product prices are displayed on our website in the currency shown at the time of purchase.

Prices, promotions and discounts may change without prior notice. The price charged for an order will normally be the price shown during checkout at the time the order is submitted.

Payment must be successfully completed before an order can be processed.

Product Information

We make reasonable efforts to present product descriptions, images and specifications as accurately as possible.

However, colours, appearance or packaging may vary slightly depending on display settings, production batches or product updates.

Product images are intended to provide a general representation of the item being sold.

Shipping & Delivery

Orders are shipped according to the shipping information available on our website.

Delivery times are estimates and may vary depending on destination, carrier operations, customs procedures, holidays or other factors outside our reasonable control.

For more information, please review our Shipping Policy .

Returns & Refunds

Return and refund requests are handled according to our Returns & Refunds policy.

Customers should contact our support team before sending any item back.

For more information, please review our Returns Policy .

Customer Responsibilities

When using our website, you agree not to misuse the website, interfere with its operation or attempt to access systems or data without authorisation.

Intellectual Property

Unless otherwise stated, website content including logos, text, graphics, layout, branding and other original materials belongs to CosmoLight or is used with permission.

You may not copy, reproduce, distribute or commercially use protected website content without appropriate permission.

Third-Party Services

Our website may use or link to third-party services such as payment providers, shipping carriers, analytics platforms and other external services.

We are not responsible for the content, availability or practices of third-party websites or services that operate independently from us.

Website Availability

We aim to keep the website available and functioning correctly, but we cannot guarantee uninterrupted or error-free access at all times.

We may temporarily suspend, update or modify parts of the website where necessary for maintenance, security or improvements.

Limitation of Liability

To the extent permitted by applicable law, CosmoLight will not be responsible for indirect, incidental or consequential losses arising from use of the website or products.

Nothing in these Terms & Conditions excludes or limits rights or liabilities that cannot legally be excluded under applicable law.

Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected and handled.

You can review our Privacy Policy for more information.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, business practices or legal requirements.

The most current version will be published on this page.

Contact

If you have questions about these Terms & Conditions, please contact us at:

contact@cosmolightstore.shop